Accessible services from Gardener Kingston

At Gardener Kingston we are committed to ensuring that our Kingston gardener services are accessible to everyone. This accessibility statement explains how our gardening and grounds maintenance services and online information are designed to meet modern accessibility standards. We aim to comply with WCAG 2.1 AA guidelines and to provide a clear, usable experience for people using assistive technologies.

Our approach to accessibility covers both physical and digital aspects of our work. We focus on clear content structure, consistent navigation, and support for screen readers and keyboard users. The public-facing information about the gardener in Kingston is written in plain language, and we use headings and lists to improve scannability and comprehension.

We test our online materials and community resources with common screen-reader software and text-to-speech playback to ensure content is announced in a logical order. Where possible we include descriptive labels, ARIA roles, and semantic HTML to better support assistive technology. We also use accessible color contrast and readable font sizes to match visual accessibility needs.

Key accessibility features for Kingston gardening services include:

• Screen-reader support: semantic markup, alt descriptions for images, and logical reading order;
• Keyboard navigation: full operability without a mouse, visible focus indicators, and skip links where applicable;
• Readable content: clear headings, short paragraphs, and lists to reduce cognitive load.

We perform regular automated and manual checks against WCAG 2.1 AA criteria to identify and remedy barriers. Manual testing includes keyboard-only navigation of interactive tools, inspection of focus order, and verification that form controls and interactive elements are reachable and usable. We prioritise issues that most impact independent access to Kingston gardening arrangements and service information.

Our commitment to accessibility also covers event and on-site activities provided by the Kingston gardener team. Where practical, we provide accessible meeting locations, remove tripping hazards, and offer alternative formats for printed materials. We coordinate with clients to understand specific accessibility needs for on-site visits and work planning.

We want everyone to be able to engage with our Kingston gardening offerings. If you encounter a barrier, you can request information in an alternative format or ask for assistance to access a service. Please contact our accessibility team to make a request; we will respond and work with you to find a suitable solution. Requests may include large-print documents, audio versions, or a plain-language summary.

The gardener in Kingston team follows an inclusive design process: we consult users, prioritise fixes that improve accessibility for many people, and maintain a log of issues and resolutions. We also provide internal training so staff understand how to support customers who use assistive technologies and how to maintain accessible communication habits.

If you need further information about how we apply accessibility to specific services, or if you wish to report an accessibility issue, please get in touch with our accessibility representatives. We aim to address reported issues promptly and keep improvements transparent, while ensuring the privacy and dignity of everyone involved.