Terms and Conditions - Gardener Kingston
Welcome to Gardener Kingston. These Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.
1. Introduction
Gardener Kingston provides professional gardening and landscaping services in and around Kingston. Our goal is to deliver high-quality service that meets your gardening needs.
2. Services Provided
We offer a range of services including:
- Lawn Mowing
- Planting and Landscaping
- Garden Maintenance
- Tree Trimming and Removal
- Seasonal Clean-ups
3. Booking and Appointments
To schedule a service, you can contact us through our website or by phone. All appointments are subject to availability. We aim to accommodate your preferred dates and times, but we cannot guarantee specific availability.
3.1 Confirmation
Upon booking, you will receive a confirmation email detailing the service date, time, and scope of work.
3.2 Cancellation Policy
If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.
4. Payment Terms
Payment for services is due upon completion. We accept various forms of payment including cash, credit/debit cards, and online transfers.
4.1 Pricing
Our pricing is competitive and reflects the quality of service we provide. Detailed quotes are available upon request based on the specific requirements of your garden.
4.2 Late Payments
Late payments may incur additional charges. We reserve the right to add interest to overdue accounts as permitted by law.
5. Service Guarantees
We stand by the quality of our work. If you are not satisfied with the services provided, please contact us within 48 hours, and we will address your concerns promptly.
5.1 Satisfaction Guarantee
Your satisfaction is our priority. We strive to ensure that all work meets or exceeds your expectations.
5.2 Limitation of Liability
While we take all necessary precautions, Gardener Kingston is not liable for any unintended damage to property unless caused by our negligence.
6. Responsibilities of the Client
Clients are responsible for providing access to their property and ensuring that the work area is safe for our team. This includes removing any obstacles or hazards that may impede our work.
7. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
8. Changes to Terms and Conditions
Gardener Kingston reserves the right to modify these terms at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions are governed by the laws of Kingston. Any disputes arising from these terms will be resolved in the appropriate courts of Kingston.
10. Intellectual Property
All content on our website, including text, images, and logos, is the property of Gardener Kingston and is protected by intellectual property laws. Unauthorized use of our content is prohibited.
11. Termination
We reserve the right to terminate our services to any client who violates these Terms and Conditions. In such cases, any outstanding payments must be settled immediately.
12. Force Majeure
Gardener Kingston is not liable for any delays or failures in service caused by events beyond our reasonable control, including natural disasters, acts of government, or other unforeseen circumstances.
13. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions will continue to be in effect.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardener Kingston regarding the use of our services, superseding any prior agreements.
15. Waiver
Our failure to enforce any right or provision of these Terms and Conditions does not constitute a waiver of those rights.
16. Feedback
We welcome your feedback. Any suggestions or comments provided will be used to improve our services.